Nonprofit FAQ

To see Donor FAQs, please click here.


Q. What is Great Community Give and when will it take place?

The Great Community Give, an initiative of Community Foundation of Harrisonburg and Rockingham County, is a sunrise to sunset giving day event that promotes charitable giving to support nonprofit organizations in Harrisonburg and Rockingham County.  The Great Community Give will take place on April 22, 2020 from 6:30am to 8:00pm.


Q. Why should donors give through the Great Community Give?

It is as easy as Point, Click, Give! This event enables people who love their community to easily give back. This is an opportunity to invest in communities and increase capacity of nonprofits. The sponsored prize money that will be available could amplify their impact. 


Q. When is the deadline to register for Great Community Give?

The registration deadline is Monday, January 13th, and the deadline to complete your giving day profile is Monday, February 17th. If you have any questions, please contact Amanda Bomfim at amanda@tcfhr.org. 


Q. How does it work?

On April 22, 2020, The Community Foundation of Harrisonburg & Rockingham County will host the Great Community Give, a sunrise to sunset giving event encouraging charitable donations through our online giving platform, hosted by GiveGab. Each participating organization will have an individualized web page to promote their cause. Individuals will be able to donate money to the nonprofit organizations of their choice on April 22, 2020, with early giving beginning on April 8, 2020. All donations are tax deductible. The GiveGab customer support team is able to issue refunds for 4 days after the donation was made. Once it is 5 days after the donation was made, GiveGab is no longer able to make that refund, but they can connect the donor with the organization to let them handle it outside of the platform. Donors will receive a receipt for their gift. The nonprofit will receive contact information for each donor, unless the donor elects to remain anonymous. 


Q. What is the goal?

The Great Community Give has several goals:

  • Highlight the nonprofits in our area that make valuable contributions to our community.
  • Together, generate $600,000 for participating local nonprofit organizations
  • Actively engage with community and nonprofit organizations to advance their social media presence 
  • Attract a new generation of donors for nonprofit organizations
  • Connect with 4,500 unique donors throughout the course of the Great Community Give 
  • And have fun! 


Q. Why should my organization participate?

The Great Community Give is a fantastic way to boost your organization’s fundraising efforts. The sunrise to sunset giving event provides eligible nonprofits the opportunity to reach new donors and provides the visibility that only this type of community-wide initiative can generate. To make the most of these efforts your organization should ensure that its profile is up-to-date on the site and is custom-branded to tell its unique story. The Community Foundation of Harrisonburg & Rockingham County will help your organization make the most of the day. This year, in partnership with GiveGab, the Great Community Give will include a checkout basket for easier donations for donors, easier registration for peer to peer fundraisers, real-time customer support for all participants and donors, expanded training opportunities and an improved online experience for donors and nonprofits alike.


Q. Who is able to participate?

Participating nonprofit organizations need to be recognized by the IRS as a 501(c)3 public charities located in and serving Harrisonburg and Rockingham County. Nonprofits must abide by the Great Community Give Rules set forth in this document (link here). Failure to do so will result in a possible removal from the Great Community Give event. Nonprofits who commit to the event by actively utilizing and participating in the webinars, training, resources, etc. will be more successful during the event. 


Q. What does my nonprofit have to do?

  • Register your Nonprofit on GiveGab
  • Create a profile page for your organization using the GiveGab platform.
  • Broadcast your campaign's message using existing communication networks.
  • Utilize the Great Community Give logo and other provided images and messages consistent with the branding guidelines.
  • Secure matching grants and prizes to entice donors to your group.
  • Recruit individuals to be peer to peer fundraisers for your organization.
  • Consider organizing an outreach event or community stunt to help further increase exposure for your organization.
  • Think outside the box, be engaged and have fun!!


Q. Is there a fee to participate?

There is no Community Foundation fee for nonprofits to participate in the Great Community Give, however, donations made to your organization will incur a 3% platform fee plus a 2.2% + $.30 credit card processing fee or a $3.00 flat processing fee for e-check donations made through ACH (e-check donations must be over $50 to use ACH). 

Donors will always have the option to cover these fees on your behalf. 


Q. What does ACH mean?

In banking, ACH stands for Automated Clearing House, which is a network that coordinates electronic payments and automated money transfers. ACH is a way to move money between banks without using paper checks, wire transfers, credit card networks, or cash.


Q. Is there a minimum or maximum donation donors can make through the Great Community Give?

The minimum donation amount is $10. There is no maximum donation amount.


Q. How long will it take for our donations to be transferred to our bank account?

It takes 5-7 business days for the Stripe payment processor to transfer your funds into your bank account.


Q. Can donors be anonymous?

The public will not see their name on the Great Community Give website, but the nonprofit organization will receive anonymous donors’ names and addresses. We ask all nonprofit organizations to respect their desire for anonymity (by requesting that anonymous donors not be added to nonprofit email or mailing databases). 


Q. Can donors give to more than one organization?

Yes! Donors are encouraged to give to as many organizations as they would like. Donors have the ability to browse and choose multiple nonprofits and donate at once using the gift basket option. 


Q. What if the donor’s credit card declines?

Credit cards can be declined by your bank for many reasons. If their credit card is declined, they should contact the bank who issued their credit card for details. 


Q. How does the donor set up a recurring gift?

When entering a donation, they can select the recurring gift option of monthly or quarterly. Only donations actually received during the “early-giving” stage or the Great Community Give day itself will count towards that day’s total and eligible for the prize money


Q. Which nonprofits are participating in the Great Community Give?

Everyone will be able to search for participating organizations in the search bar located in the top right corner of the website page. Participating nonprofit organizations need to be recognized by the IRS as 501(c)3 public charities located in and serving Harrisonburg/Rockingham County. 


Q. What is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Q. Who can donate during Great Community Give?

Any individual, business, foundation, or organization with a credit card (American Express, Discover, MasterCard and Visa) or ACH e-check payment, a computer or other mobile-enabled device (i.e., a computer, iPad, or smartphone), and access to the Internet may donate via www.greatcommunitygive.org. Donations through the Great Community Give online portal to charitable nonprofit organizations are tax-deductible and GiveGab is able to issue refunds for 4 days after the donation was made. Once it is 5 days after the donation was made, GiveGab is no longer able to make that transaction, but they could connect the donor with the organization to let them handle it outside of the platform.


Q. What organizations are eligible to receive donations and Great Community Give prizes?

Nonprofit organizations listed on the Great Community Give leaderboard are eligible to receive grants and prizes. Funds raised and prizes won must be directed towards Harrisonburg and Rockingham County programs and services. Please note that private non-operating foundations cannot receive donations on www.greatcommunitygive.org or GiveGab.com and are not eligible to win prizes.


Q. What are sponsor matches and challenges? How can I add them to my organization's profile?

Sponsor matches and challenges are great ways to help incentivize donors to make a greater impact by supporting your organization. You can use sponsor matches and challenges to excite your donors and help their donations go even further thanks to the support of a sponsor. You can learn more about matches and challenges here. 


Q. If I have a fiscal sponsor, can I participate in Great Community Give?

Absolutely! GiveGab accommodates fiscal sponsorship as an option to receive tax-deductible donations if your organization is not currently eligible to receive tax-deductible gifts. You can learn more about fiscal sponsorship on GiveGab here

  1. What is a fiscal sponsorship?
  2. How does a fiscal sponsorship work on GiveGab?

Q. How will an organization know who has donated to them?

All organizations that participate in the Great Community Give will be able to download a .CSV file of their donations via their administrative dashboard on GiveGab. The report is updated in real-time and will include the donation payout date for bank account reconciliation, donation information (including a breakdown of the fees), and the donor's name and contact information.


Q. Does anyone else have access to my donor information?

No. Each organization only has access to its own donor information.  No information can be shared or given unless done so by the organization.  


Q. When will my organization receive the funds contributed?

Organizations will directly receive all online donations, less any uncovered processing fees, within 5-7 business days after the first donation is made via direct deposit as long as bank routing and account information has been verified. After the first donation is successfully deposited, all donations will be deposited on a 1-2 business day rolling basis. GiveGab uses a PCI Level I compliant payment service to ensure that all financial data is secure.


Q. Do I need to issue a tax receipt to my donors?

No, donors will automatically receive an emailed receipt after making their donation through GiveGab. The receipt will include the date of the gift, amount, and the specific organization's name and EIN for donors to use for tax purposes. The receipt will be branded from the organization and include a "thank you" message. We recommend each nonprofit to personalize their "thank you" through their Giving Day Dashboard. Click here to find out how you can customize your message.


Q. Why do you require a date of birth and last four digits of the nonprofit administrator's social security number for nonprofits's donation payouts?

As an online platform that collects, processes, and distributes money in the form of donations from supporters to organizations, GiveGab must abide by the rules, regulations, and compliance laws of the United States. In particular, they are required to verify that the individual registering an organization to collect donations is authorized to do so and is who they say they are. Additionally, GiveGab needs to verify that the organization is a legitimately registered corporation.

Collecting this information helps us streamline donation processing and payouts with our underlying payment processor (Stripe) and the financial institutions that Stripe works with.

More importantly, we have a duty to our users. When donors choose to support a cause with a monetary gift, it is essential that they trust that their donation is going where they expect it to go! You can read a full explanation here, including how this information is stored.


Q. What is state charitable solicitation registration?

Nonprofits are held to a high standard of government regulation and public scrutiny. And that is with good reason! Eligible 501(c) nonprofits are exempt from federal corporate taxes and have access to public funding. These benefits are not typically available to for-profit businesses, so laws are in place to protect the public and ensure nonprofits do not abuse their financial advantages. The IRS and states all have requirements for nonprofits.


Q. Why is state charitable solicitation registration compliance important?

While 501(c) nonprofits receive key financial benefits, the penalties for noncompliance can be serious. The IRS can revoke a nonprofit’s tax exemption and impose fines that can accrue daily. The states can administratively dissolve a nonprofit corporation and levy steep financial penalties. Perhaps worst of all, an organization can lose out on a grant or large donation because it has not kept itself in good standing. Taking a proactive approach to compliance helps ensure the sustained success of the organization. The cost of staying compliant is small in comparison to the much larger costs of noncompliance.


Q. What are the key aspects of state charitable solicitation registration compliance?

The IRS provides tax exemptions to eligible nonprofits under IRC 501(c). Public charities and private foundations receive 501(c)(3) tax exemption. The IRS scrutinizes organizations when they apply for 501(c)(3) but also ensures that those organizations meet the ongoing obligations to remain eligible. Nonprofits must file a 990 tax form each year with the IRS to disclose their financial data for the year.

Each state has their own set of requirements. Nonprofits are typically incorporated in a given state as a nonprofit corporation. The state in which the nonprofit has incorporated will impose requirements on the nonprofit, and those responsibilities typically span across multiple state agencies. Usually nonprofits must submit an annual filing to the corporations division of the secretary of state, maintain its license to fundraise (charitable solicitation registration), file for a state business license, and maintain state-level tax exemption with the revenue department. As nonprofits expand outside of the state or operate nationwide, they must comply with the same items in each other state as well.

In addition to IRS and state filing requirements, nonprofits must keep adequate records. Keeping accurate and complete records is critical in the event that an organization is audited. It is also common that board members or donors request information from the organization. Finally, records are necessary for submitting applications and renewal filings with various government agencies.


Q. What are Virginia's requirements for charitable solicitation registration?

Virginia requires that before soliciting donations, a charitable organization must file a registration statement with the state. Churches, educational and health care institutions and certain other organizations are exempt from registration as well as solicitations limited in scope. More information is available on the website for the Virginia Office of Charitable and Regulatory Programs.


Q. When I check the box on GiveGab to declare state charitable solicitation registration compliance, what am I attesting to?

When you check the box you are attesting (defined as "declaring that something exists or is the case") that your organization is compliant with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab platform.


Q. Do you have any additional resources to reference about state charitable solicitation registration?

Yes! Here are a few more resources from Harbor Compliance to help you:


Q. How can I find out more about Great Community Give?

Stay tuned to this website for more information and detail as the event draws close. You can also follow us on Instagram and Twitter @greatcommunitygive and "like" us on Facebook to stay updated. The Great Community Give will be hosting training sessions for nonprofits to share tools, highlight matching grants and strategize together to make this day another one for the history books!

We also encourage all participants and their giving day team members to join the Community Foundation’s mailing list to receive up-to-date the Great Community Give information.  Visit www.greatcommunitygive.org


Q. What is the process for verifying my nonprofit to collect donations?

Every nonprofit on GiveGab goes through 4 verification steps. These steps include a check against the IRS Database, the Office of Foreign Assets Control Database, the State Fundraising Database (varies across states), and Guidestar Database.

GiveGab checks organizations against the IRS database to ensure they are P78 verified. This is an automated check once the organization has entered their verification and bank account details.

Once an organization enters their bank account details, Stripe completes an auto-verification to confirm that the nonprofit has not been listed by the Office of Foreign Assets Control (OFAC) as a Specifically Designated National (SDN) engaged in or supporting terrorism and are in compliance with Anti-Money Laundering Federal Regulations including US PATRIOT, BSA, and OFAC.

Every nonprofit who wishes to fundraise on GiveGab must attest that their “organization is compliant with applicable fundraising requirements in the states in which they solicit donors using the GiveGab platform. [They] understand that GiveGab does not solicit donations”.

GiveGab pulls in the organization's Guidestar Profile for information retrieval, if necessary.


Q. How can I get additional help if I need it?

You can always receive real-time assistance by clicking on the blue chat bubble. You can also contact Amanda Bomfim at The Community Foundation at amanda@tcfhr.org or call the office at (540)432-3863. 


Q. What else? Any fine print?

The Community Foundation of Harrisonburg & Rockingham County can modify any restrictions or conditions if, in the judgment of the Board of Directors, such restriction or condition becomes unnecessary, incapable of fulfillment or inconsistent with the charitable needs of the community.  As such, The Community Foundation of Harrisonburg & Rockingham County reserves the right to deny or condition the distribution of prize grants if, in the judgment of its Board of Directors, such restriction or condition becomes necessary.