Donor FAQ

To see Nonprofit FAQs, please click here.


Q. What is Great Community Give and when will it take place?

The Great Community Give, an initiative of Community Foundation of Harrisonburg and Rockingham County, is a sunrise to sunset giving day event that promotes charitable giving to support nonprofit organizations in Harrisonburg and Rockingham County. The Great Community Give will take place on April 22, 2020 from 6:30am to 8:00pm. 


Q. Why should donors give through the Great Community Give?

It's as easy as Point, Click, Give! This event enables people who love their community to easily give back. This is an opportunity to invest in our community and increase the capacity of local nonprofits. The sponsored prize money that will be available amplifies your donation's impact.


Q. How does it work?

On April 22, 2020, The Community Foundation of Harrisonburg & Rockingham County will host Great Community Give, a sunrise to sunset giving event encouraging charitable donations through our online giving platform, hosted by GiveGab. Each participating organization will have an individualized web page to promote their cause. Individuals will be able to donate money to the nonprofit organizations of their choice on April 22, 2020, with early giving beginning on April 8, 2020. All donations are tax deductible. 


Q. What is the goal?

The Great Community Give has several goals:

  • Highlight the nonprofits in our area that make valuable contributions to our community.
  • Together, generate $600,000 for participating local nonprofit organizations
  • Actively engage with community and nonprofit organizations to advance their social media presence 
  • Attract a new generation of donors for nonprofit organizations
  • Connect with 4,500 unique donors throughout the course of the Great Community Give 
  • And have fun!


Q. Who can give?

You, or anyone with a bank account, credit or debit card can give to participating nonprofits during the Great Community Give at www.greatcommunitygive.org. Donors do not have to live in Harrisonburg and/or Rockingham County to participate.


Q. Do I need an account on GiveGab to donate?

No, donors do not need to create an account to make a donation. A donor account will, however, collect tax receipts in one location, enable tracking of donations, provide the ability to follow supported charities, and engage in future volunteering and donations. A tax receipt is emailed to the donor immediately after their donation is processed. To claim a donation as a charitable deduction on their income tax return, the donor should retain the email donation receipt as an official record.


Q. Is there a minimum or maximum donation donors can make through the Great Community Give?

The minimum donation amount is $10. There is no maximum donation amount.


Q. How do I make a donation?

You can watch this video to learn how you can make a gift to the organization(s) of your choice! You can also give to multiple organizations at one time by using the multi-give feature.


Q. Does my donation go directly to the nonprofit I have chosen? 

Yes! The nonprofit you selected will receive your donation by direct deposit to their bank account within 5-7 business days of the Great Community Give event.


Q. How will the donation be reported on my credit card?

The name of the nonprofit you have donated to will appear on your credit card statement. If you donate to multiple nonprofits at the same time using the checkout cart feature, the credit card statement will list each donation with the nonprofits’ name as the subject line.


Q. Can donors give to more than one organization?

Yes! Donors are encouraged to give to as many organizations as they would like. Donors have the ability to browse and choose multiple nonprofits and donate at one time using the gift basket option.


Q. Which nonprofits are participating in the Great Community Give?

Everyone will be able to search for participating organizations in the search bar located in the top right corner of the website page. Participating nonprofit organizations need to be recognized by the IRS as 501(c)3 public charities located in and serving Harrisonburg/Rockingham County.


Q. How can I set up a recurring gift?

When entering a donation, you can select the recurring gift option of monthly or quarterly. However, only donations actually received during the “early-giving” stage or the Great Community Give day itself will count towards that day’s total and eligible for the prize money.


Q. What are sponsor matches and challenges?

Sponsor matches and challenges are great ways to help incentivize donors to make a greater impact by supporting participating organizations. You can further your impact as a donor by helping your favorite nonprofit reach their matching grant goals. You can learn more about matches and challenges here. Contact your favorite nonprofit if you are interested in being a Match Grant Donor.


Q. Is my donation tax deductible?

Donations are tax deductible. Once you make a donation, you will immediately receive an email from the organization confirming your tax-deductible gift. Please save the email for your records for tax purposes. If you need another copy of your receipt, feel free to use the little blue chat bubble on the bottom right hand corner for assistance.


Q. Is my donation safe and secure?

Our technology partner has conducted many giving days for community foundations nation-wide and is the recognized technology leader for fundraising initiatives of this type. Both credit card and ACH transactions are secure, backed by a PCI Level 1 secure service provider certification.


Q. What does ACH mean?

In banking, ACH stands for Automated Clearing House, which is a network that coordinates electronic payments and automated money transfers. ACH is a way to move money between banks without using paper checks, wire transfers, credit card networks, or cash.


Q. If I am unsatisfied with my donation, can I get a refund?

A refund can be issued for 4 days after the donation was made. The GiveGab support team will help with refunds. Once it is 5 days after the donation was made, GiveGab is no longer able to make that transaction, but they could connect the donor with the organization to let them handle it outside of the platform. Please note that refunds will affect the leaderboards even after the Great Community Give is over. As a result, prize distribution to nonprofits may be affected depending on the size of the gift that was refunded.


Q. When individuals donate for Great Community Give, who will receive their information?

The nonprofit organization receiving the donation will receive the contact information for the donor, including those donors who choose to make an anonymous donation. As the host of Great Community Give, The Community Foundation of Harrisonburg and Rockingham County will also receive the information. Nonprofits are asked to respect the desire for anonymity by not adding them to nonprofit email or mailing databases.


Q. How much of my donation goes to the nonprofit?

Please note that The Community Foundation does not collect any fees from nonprofits for them to participate in the Great Community Give. There is no fee for nonprofits to participate in Great Community Give. The Community Foundation also does not keep any portion of donors’ Great Community Give gifts. The Community Foundation encourages our community to donate to participating nonprofits. 

However, donations made to a participating organization will incur a 3% platform fee plus a 2.2% + $.30 credit card processing fee OR a $3.00 flat processing fee for donations made through the ACH feature (e-checks).  Donations of $50 or more may use the ACH feature.  Donors can cover these fees for your favorite organization. This is always an option during the checkout process!


Q. Can I donate to Great Community Gives on my smartphone?

Yes – this site is mobile friendly! Simply visit www.greatcommunitygive.org on your smartphone to browse all the amazing nonprofits participating.


Q. What if my credit card declines?

Credit cards can be declined by your bank for many reasons. If your credit card is declined, you should contact the bank who issued your credit card for details. 


Q. Beyond a donation, what else can I do to support my favorite nonprofit during the event?

Please spread the word among your friends, family and network about the Great Community Give and the good work nonprofits do in our area. One of the best ways to help will be to use email and social media, such as Facebook and Twitter, to let people know you are giving and encourage others to do the same. Your favorite nonprofits may also conduct online media campaigns or carry out creative ideas and events to promote the day and compete to win incentive prizes. We hope you will support them however you can!


Q. Can I fundraise for my favorite nonprofit?

Yes! You can be a champion for the cause(s) you care about – we call these Peer-to-Peer Fundraisers!

Become a champion for your nonprofit. If you weren't invited to fundraise for an organization, you can still sign up to be a fundraiser!

  • Visit the organization’s page.
  • Click the "Fundraise" button!
  • Spread the word. Talk about the Great Community Give with friends, family, and colleagues. Email your friends. Post about on it Facebook or share one of the posts on The Community Foundation of Harrisonburg and Rockingham’s Facebook Page. Tweet about it or retweet posts from @GreatCommGive Twitter Page. Change your profile picture and cover photos to Great Community Give graphics.

Please note that in order to create a Fundraising Page you will be prompted to sign into your GiveGab user account, or create one if you don’t already have an account


Q. How can I find out more about Great Community Give?

Stay tuned to this website for more information and detail as the event draws close. You can also follow us on Instagram @greatcommunitygive and Twitter @GreatCommGive and "like" us on Facebook to stay updated. If you have any questions, contact Amanda Bomfim at amanda@tcfhr.org or call The Community Foundation office at (540) 432-3863.